Custom-built online health-assessment

Helping to keep older people safe and at home.

Background & challenge:

A team at the University of Sydney came to Juntos Marketing to help them develop a custom online solution for their HOME Falls and Accidents Screening Tool (Home FAST), a validated tool that identifies falls risk in the home. By designing and developing user-friendly online versions of the tool, the team were hoping to reach a much wider group of older people, thereby reducing their risk of falls. The main aim of the custom-built website was to help keep older people safe and living independently at home.

Our Solution:

We developed single comprehensive website that targeted two very different audiences through separate portals: older people who are potentially at risk and Occupational Therapists who advise their elderly patients. The accompanying custom-built online health assessment tools featured complex conditional logic within a set of multiple choice questions and included simple follow-up steps for the user to understand their score, learn more about falls prevention and/or share the results easily with a patient.

It was important for us to ensure the website was designed to reflect the mind-set and needs of each group, making their user experience clear and intuitive. It was important to ensure the complexity of the tool was not apparent when using it, ensuring functionality was seamless and the display was simple and clear.


What happened next:

The custom-built Home FAST website launched in May 2019. Feedback has been positive from consumer and health professionals alike (with initial beta testing from both home users and Occupational Therapists guiding adjustments to the site). The next stages include the translation of the site into Mandarin and other possible languages, extended the exposure of more people to this important online health assessment tool.


Click here to see more examples of our work. To get in touch, contact us via our website or call us on 02 9555 6115.


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