Community engagement is an important starting point of a project. Done well, it helps you build trust with your community and understand their key concerns. Done poorly, it can significantly impact the progress of your project.
The challenge is that genuine consultation takes time, skill and resources, and most project teams are already stretched.
20+ years
of successful consultations in complex sectors
400+ stakeholder consultations with Australians from all walks of life
Four national awards for excellence
Team of experienced senior researchers
Experienced consulting with hard-to-reach and vulnerable groups
We manage everything in the consultation process for you, from planning and recruitment to detailed community engagement reports.
Our experienced researchers are skilled at working with a range of quantitative and qualitative methods, including:
Surveys and community sentiment tracking
In-depth interviews, focus groups and workshops
Co-design workshops and town halls
Case study
The South West Sydney Local Health District (SWSLHD) engaged Juntos to address low attendance levels at its Safe Haven sites.
Methodology
We created a campaign using insights gained through structured co-design, research and consultation.
The results
Awareness and attendance improved at Safe Haven Campbelltown and Liverpool
Awareness increased from 12% to 22% (pre- vs post-campaign)
Attendance increased 110% year on year
Case study
A federal department needed evidence-based recommendations from a full spectrum of the Australian community. This is the same consultation rigour energy sector projects need when engaging dispersed regional communities.
Methodology
The consultation process involved 13 workshops, 53 in-depth professional interviews, 33 focus groups and 26 consumer interviews.
The results
300+ participants across professional, consumer and community perspectives
Recommendations grounded in this evidence directly informed improvements to service navigation and user experience
Delivered end-to-end, on time, and within government compliance requirements
Contact us
Get in touch to find out how the right research can support your business objectives.