In order to address the issue of dry mouth, Juntos Marketing partnered with North Richmond Community Health, Deakin University and La Trobe University . Our role included assisting in the design, development and promotion of a pilot study aiming to improve awareness within the community and management of the condition by pharmacists.
Initially we facilitated a co-design workshop involving a range of community members who experience dry mouth. Their input and contributions were integral to the development of the patient education materials used in the pilot. We also worked with a range of expert stakeholders on the project Advisory Group, in order to develop appropriate health education resources specifically tailored for community pharmacists. The Advisory Group included research experts, practicing pharmacists, representatives of professional bodies (PSA, Pharmacy Guild and ADA) and consumer representation.
As part of our role in the project, we assisted in the recruitment of community pharmacists in NSW and VIC. Participating pharmacists were provided with tailored educational materials that would enable them to discuss dry mouth and its management with consumers. Patient education materials were also distributed to participating pharmacists. The roles of the patient education materials were to improve awareness of the condition and educate consumers about the practical steps they can take to address the debilitating symptoms and the serious oral health impacts.
Specifically, patient flyers increased community awareness about the condition, and offered tips for alleviating symptoms. The stickers were used on prescriptions, to act as a visual reminder and as a prompt for clients to ask their pharmacist about their condition and ways to improve symptoms.
Patient education materials produced to educate pharmacists and their clients.